Public Offer (Terms of Service)

This Public Offer (the "Offer") is issued by RBD GENERAL TRADING L.L.C-FZ, license No. 2416722.01, registered at Office 601, The Meydan Hotel, Nad Al Sheba, Dubai, United Arab Emirates. The Company may be contacted at arturovna.suleyma@gmail.com, by telephone at +998 87 619 00 80, or via Telegram at @avenyu739.

This Offer governs the legal relationship between the Company and any individual or legal entity that orders services from the Company, uses the Company's website, communicates with the Company regarding services, or completes payment in favor of the Company.

By completing payment or otherwise confirming an order, the Client fully and unconditionally accepts this Offer. Acceptance creates a legally binding contract between the Company and the Client.

The Company operates as a consulting, coordination and support platform. The Company does not act as a bank, payment institution, exchange, investment service provider or seller of physical consumer goods.

“Client” means the person or entity accepting this Offer. “Services” means consulting, coordination, informational and support services. “Website” means any website, payment page, landing page or digital interface used by or for the Company. “Payment Provider” means any third-party card processor, acquirer, gateway, widget, merchant provider or on-ramp service used for payment processing.

“Digital Assets” means cryptocurrency, stablecoins or similar blockchain-based units of value used for settlement or treasury purposes. “Third-Party Provider” means any independent guide, carrier, hotel, venue, logistics partner, marketing platform, supplier, technology partner or similar external party involved in a Client request. “Beneficiary” means the person who actually receives the benefit of the service, whether or not that person is the payer.

The Company provides non-tangible advisory and coordination-based services, including tourism support and travel-related coordination, IT marketing and digital consulting, and import/export or trade-related advisory and facilitation services.

Unless expressly agreed otherwise in writing, the Company acts only as consultant and coordinator. The Company does not warrant the performance of independent third-party providers and does not become the direct supplier of their goods or services merely because the Company coordinated or facilitated the arrangement.

Services may be provided remotely, digitally, through written communication, by video or voice communication, by research and analysis, through operational planning or by way of coordination with Third-Party Providers.

The Client acknowledges that some services depend on the timely participation, availability and conduct of external providers and external infrastructure. The Company undertakes commercially reasonable efforts but does not guarantee an exact result where such external dependency exists.

Payments are processed through third-party Payment Providers. The Company does not store or process full payment card details. Payment approval, fraud screening, identity verification, card-scheme controls and provider-side limits are determined by the relevant Payment Provider.

The Company may use payment infrastructure under which incoming value is converted into Digital Assets for settlement or treasury purposes. Such internal settlement architecture does not change the nature of the Client’s payment, which remains payment for the Company’s Services.

The Client warrants that all information submitted to the Company is accurate, that payment is made voluntarily, that the source of funds is lawful, and that the requested services are not sought for fraudulent, abusive, sanctioned or otherwise unlawful purposes.

The Client further confirms that, prior to payment, the Client reviewed and accepted the Company’s legal documentation, including this Offer, the Privacy Policy, the Payment & Refund Policy and the payment disclaimer.

The payer and the ultimate beneficiary of the Services may be different persons. One person may pay while another person receives the practical benefit of the service. The Company may rely on the payer’s instructions unless clearly instructed otherwise.

The Company is not responsible for internal disputes between a payer and a beneficiary or for any private arrangement between them.

For contractual and refund purposes, Services are considered initiated once the Company begins substantive work in connection with the order. This includes consultations, research, coordination with external providers, planning, scheduling, drafting, strategy development, communications and other meaningful preparatory or execution steps.

Refunds are limited and are governed in more detail by the separate Payment & Refund Policy. As a general rule, no full refund is due after Services have been materially initiated. Third-party costs, merchant processing charges, settlement fees, conversion losses, blockchain fees and similar transactional expenses are non-refundable.

The Client agrees to contact the Company before initiating a chargeback or payment dispute, except where prohibited by mandatory law. The Company reserves the right to submit evidence of payment, communications, policy acceptance, service initiation, consultation, coordination, invoices, logs and relevant records to payment providers, banks or review bodies.

Unjustified or abusive chargeback activity may be treated as bad-faith conduct and may result in denial of future services or further legal and compliance action.

To the fullest extent permitted by law, the Company shall not be liable for indirect, incidental, consequential, special or punitive damages, including loss of profit, loss of opportunity, reputational loss, market loss, technical interruption or third-party failure.

In all cases, the total aggregate liability of the Company arising from or relating to the Services shall not exceed the amount actually paid by the Client for the specific service to which the claim relates.

The Company may apply anti-fraud, AML, KYC or KYB checks and may request additional information or documentation whenever reasonably necessary for compliance or risk-control purposes.

The Company shall not be liable for delays, suspensions or restrictions caused by compliance procedures of the Company, a Payment Provider, a settlement partner, a card scheme or a competent authority.

All templates, analytical materials, drafts, structures, written recommendations, digital strategies, coordination frameworks and other work product produced by the Company remain the Company’s intellectual property unless otherwise expressly agreed in writing.

The Client may use delivered materials only for the lawful purpose for which the service was obtained and may not resell, publish, sublicense or commercially exploit them outside that scope without written permission.

The Company processes personal data in accordance with the Privacy Policy. The Client acknowledges that the Company may process contact information, service instructions, technical data, payment metadata and communications to the extent necessary for service delivery, support, dispute handling, fraud prevention and legal compliance.

The Company shall not be liable for delays or failures caused by events outside its reasonable control, including technical outages, network disruptions, banking interruptions, blockchain congestion, sanctions, governmental measures, natural events, cyber incidents or other force majeure circumstances.

This Offer shall be interpreted in accordance with the laws and generally accepted commercial principles applicable to the United Arab Emirates and the Emirate of Dubai, unless overriding mandatory law requires otherwise. The parties shall first attempt to resolve disputes in good faith. Failing that, disputes may be referred to the competent forum having jurisdiction over the Company.

If any provision of this Offer is held invalid or unenforceable, the remainder shall remain in full force and effect. Payment by the Client confirms acceptance of this Offer in full.